Privacy Policy | DeCoded International Group

Privacy Policy — DeCoded International Group

DECODED INTERNATIONAL GROUP PRIVACY POLICY

Effective Date: May 12, 2025 | Last Updated: May 12, 2025

1. Introduction

DeCoded International Group LLC (“DCI,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of every individual who interacts with our business. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website located at www.dcigroup.us (the “Site”) and through our business operations across our offices in Miami, Palm Beach County, London, and Warsaw.

DCI Group is a luxury fabrication and installation firm serving architects, interior designers, real estate developers, and their clients. This policy governs all personal data processed in connection with our website, portfolio book requests, new business inquiries, project engagements, and email communications.

By accessing our Site or engaging with our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

Submit an inquiry or contact form on our Site
Request access to our digital portfolio book
Correspond with us by email, phone, or in person
Engage us as a collaborating designer, architect, or developer
Attend industry events or meetings where we collect business cards or contact details

This may include: your full name, company name, professional title, email address, phone number, mailing address, project details, and any other information you choose to share.

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical and usage data, including:

IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent on pages, and navigation paths
Referring URLs and search terms
Device identifiers and screen resolution

This information is collected through cookies, web beacons, server logs, and similar tracking technologies (see Section 7 for details).

2.3 Information from Third Parties

We may receive information about you from third-party sources, including professional directories, referral partners, social media platforms (such as LinkedIn), and analytics providers, where permitted by applicable law.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries, project requests, and communications
To provide, manage, and improve our fabrication and installation services
To send our digital portfolio book and project documentation upon request
To send informational or marketing communications (with your consent where required by law)
To maintain records of professional relationships and project engagements
To comply with legal obligations and enforce our contractual rights
To analyze and improve the performance and content of our Site
To detect and prevent fraud, security threats, or unauthorized access
To conduct due diligence in connection with business partnerships

We will only use your personal data for purposes that are compatible with those listed above. If we need to use your data for a materially different purpose, we will provide notice and, where required, obtain your consent.

4. Legal Basis for Processing (EU/UK/Polish Users)

For individuals located in the European Economic Area (EEA), the United Kingdom, or Poland, we process your personal data on the following legal bases under the General Data Protection Regulation (GDPR) and applicable national law:

Contract: Processing is necessary to perform a contract with you or to take steps at your request prior to entering a contract
Legitimate Interests: Processing is necessary for our legitimate business interests, including marketing our services to B2B prospects and maintaining professional relationships, provided those interests are not overridden by your rights
Legal Obligation: Processing is necessary to comply with applicable law
Consent: Where required, we rely on your freely given, specific, informed consent — which you may withdraw at any time

5. How We Share Your Information

DCI Group does not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party vendors who assist us in operating our Site and delivering our services, including web hosting providers, email service platforms, CRM software providers, analytics providers, and document delivery services. These parties are contractually obligated to use your data only as directed by us and to maintain appropriate security standards.

5.2 Professional Collaborators

In the course of delivering a project, we may share relevant contact or project information with our fabrication partners, installation teams, or other professional collaborators, strictly on a need-to-know basis.

5.3 Legal and Regulatory Disclosure

We may disclose your information when required by law, court order, regulatory authority, or governmental request; to protect the rights, property, or safety of DCI Group, our clients, or others; or to investigate or prevent fraud or illegal activity.

5.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.

6. International Data Transfers

DCI Group operates internationally with offices in the United States, the United Kingdom, and Poland. Your personal information may be transferred to and processed in countries that may not offer the same level of data protection as your country of residence.

For transfers from the EEA or UK to the United States or other third countries, we implement appropriate safeguards as required by applicable law, which may include Standard Contractual Clauses approved by the European Commission, the UK International Data Transfer Agreement, or other lawful transfer mechanisms. You may request a copy of the applicable safeguards by contacting us at the address in Section 12.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and support our marketing efforts. Cookies are small text files stored on your device.

7.1 Types of Cookies We Use

Essential Cookies: Necessary for the Site to function correctly and cannot be disabled
Analytics Cookies: Allow us to measure and analyze how visitors use our Site (e.g., Google Analytics)
Preference Cookies: Remember your settings and preferences across visits
Marketing Cookies: Used to track visitors across websites and display relevant content (where applicable)

7.2 Your Cookie Choices

You may control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site. Where required by law, we will seek your consent before placing non-essential cookies.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the nature of the data and our relationship with you:

Inquiry and contact data: up to 3 years from last contact, unless a commercial relationship develops
Client and project records: up to 7 years following project completion, or as required by applicable law
Marketing contact data: until you opt out or withdraw consent
Website analytics data: typically 26 months from collection

When personal data is no longer required, we securely delete or anonymize it.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communications (SSL/TLS), access controls, secure cloud infrastructure, and regular security reviews.

While we take security seriously, no system is entirely immune to risk. If you believe your information may have been compromised, please contact us immediately at the details in Section 12.

10. Your Privacy Rights

10.1 Rights for EEA, UK, and Polish Residents (GDPR)

If you are located in the EEA, the UK, or Poland, you have the following rights with respect to your personal data:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data, subject to legal exceptions
Right to Restriction: Request that we limit how we use your data in certain circumstances
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior processing
Right to Lodge a Complaint: File a complaint with your national data protection authority (in Poland: the UODO; in the UK: the ICO)

10.2 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

Right to Know: The categories and specific pieces of personal information we have collected about you
Right to Delete: Request deletion of your personal information, subject to certain exceptions
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise any of your rights, please submit a verifiable request using the contact information in Section 12. We will respond within the timeframe required by applicable law (typically 30 days, or 45 days for CCPA requests).

11. Children’s Privacy

Our Site and services are directed exclusively to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will promptly delete it.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a data concern, please contact us:

DeCoded International Group LLC Attn: Privacy Officer Website: www.dcigroup.us Offices: Miami | London | Warsaw

For EEA/UK data protection inquiries, you may also contact your local supervisory authority. In Poland, this is the Urząd Ochrony Danych Osobowych (UODO) at www.uodo.gov.pl. In the UK, this is the Information Commissioner’s Office (ICO) at www.ico.org.uk.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or regulatory requirements. When we make material changes, we will update the “Last Updated” date at the top of this document and, where appropriate, notify you directly.

Your continued use of the Site following any changes constitutes acceptance of the revised Policy. We encourage you to review this page periodically.

This Privacy Policy was prepared for DeCoded International Group LLC. It does not constitute legal advice. DCI Group recommends periodic review with qualified legal counsel.